Returns & Exchanges

At Tallow + Ash, we want you to love every scent and wash; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring the bottles are tightly sealed to prevent leaks during transit.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing